How can we help?
Getting started
How does GoalSpace work?
How do I create a GoalSpace account?
How do I find a game near me?
Booking and joining
How do I book a game?
How do waitlists work?
Why can't I book a game?
Can I book spots for friends?
What is a join request?
What are private and unlisted games?
How do I invite players to a game?
Payments and wallet
How does my GoalSpace wallet work?
How do I pay for a game?
How do promo codes work?
How do referral rewards work?
Cancellations and refunds
How do I cancel a booking?
What is the refund policy?
What happens if the organiser cancels a game?
Teams and lineups
How are teams picked for a game?
How do I join a team?
What happens to our contribution if my team withdraws?
Your account
I can't sign in. What should I do?
How do I change my email, username or password?
How do I delete my account?
How do I manage notifications?
How do I download my data?
For organisers
How do I become an organiser?
How do I create a game?
How do I get paid?
How do I cancel a game as an organiser?
How do I manage players and join requests?